Service Center

Welcome to our Service Department!

At Sheppard VW, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service for both new and pre-owned car owners! Allow our staff to demonstrate our commitment to excellence.

If all you need is an oil change, Care Free Service*, tire rotation, bulb, wiper or battery replacement no appointment is necessary! We offer VOLKSWAGEN SERVICE XPRESS. Please drop in during our normal service department hours and we will be here to assist you.

*Care Free is determined by model year and mileage. Please contact an advisor if you have questions regarding eligibility or included services.

Schedule Service

Contact Information*

Appointment Information

Service Information*

Type of Service Needed

Click above to see what is required/recommended for your model based on your current mileage.

Sheppard Volkswagen

2300 West 7th Ave
Directions Eugene, OR 97402

  • Sales: (877) 699-4780
  • Service: (877) 835-0218

Hours

  • Monday - Friday 7:30 AM - 5:30 PM
  • Saturday - Sunday Closed
See all department hours

Dealership Hours

  • Monday 8:00 AM - 7:00 PM
  • Tuesday 8:00 AM - 7:00 PM
  • Wednesday 8:00 AM - 7:00 PM
  • Thursday 8:00 AM - 7:00 PM
  • Friday 8:00 AM - 7:00 PM
  • Saturday 8:00 AM - 7:00 PM
  • Sunday 10:00 AM - 6:00 PM

Parts Dept. Hours

  • Monday 7:30 AM - 5:30 PM
  • Tuesday 7:30 AM - 5:30 PM
  • Wednesday 7:30 AM - 5:30 PM
  • Thursday 7:30 AM - 5:30 PM
  • Friday 7:30 AM - 5:30 PM
  • Saturday Closed
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30 AM - 5:30 PM
  • Tuesday 7:30 AM - 5:30 PM
  • Wednesday 7:30 AM - 5:30 PM
  • Thursday 7:30 AM - 5:30 PM
  • Friday 7:30 AM - 5:30 PM
  • Saturday Closed
  • Sunday Closed